Welcome to marketima.com (the “Site”). The Site is owned by and operated by or on behalf of MSA Ltd, a Germany company (collectively “MSA”, “us”, “we” or “our”). MSA provides you with access to this Site features to you subject to the following conditions. Please read these terms and conditions (“Terms” or “Agreement”) carefully as they apply to your use of the Site generally as well as when you register to create an account or purchase products through the Site without creating an account. By visiting this Site you accept these Terms. If you do not agree to these Terms, then please do not use the Site and feel free to contact us via our phone number for any questions or purchases.
Delivery to the shipping address you indicate on any order is calculated during the checkout process. Each order will usually be shipped from our location within 3-4 working days via Carrier DPD/Aramex (incountry), subject to availability of the products you have ordered. All items that you purchase from us are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. Please allow extra days for local holidays, Germany national holidays, weekends and sale time. MSA reserves the right to amend or change the free delivery offer at any time, but we promise to notify customers at least 14 days in advance.
**Offers and promotions are available on selected styles only. All Sale/Marked Down items are subject to availability. During busy periods, we may restrict the number of items you can add to your shopping bag. When this happens, you will have the opportunity to remove items and complete your order. See Frequently Asked Questions for further help and information. During sale periods please allow extra time for your delivery.
Local Newgistics Returns You can now return any unused items within 28 days of receipt for a refund (provided the items are in a new and unused condition) via post using the Newgistics returns label enclosed in your parcel. Drop your package in the US Mail wherever it’s most convenient: at home, at work or at your local post office. If you prefer, you can arrange a USPS collection from your address (where available) by scheduling a ‘carrier pickup’ at www.usps.com. Once your return is processed, $7 will be deducted from your refund. Please allow 14 working days for your refund to process.
Alternatively, if you do not wish to use the above services you can return via post using the returns label on the reverse of the delivery note. Postage must be paid by the sender and will not be refunded by MSA (this does not affect your statutory rights) All postal returns should be sent to MSA Stendaler Str 18A 10559 Berlin Germany
Note if you do not return the item within the time specified we may retain the item(s) and/or not refund at all or refund the current or last selling price. All cosmetics, food supplements, grooming products and certain jewelry can only be returned if found to be faulty. Where a product has a security seal, a refund will not be given if the seal is broken unless it is faulty. MSA reserves the right to amend or change its returns and refunds policy at any time, so please check our Returns Information frequently. Any Problems If you are dissatisfied in any way with your order or have a query relating to delivery please call us toll-free at 4915735983770 (Lines are open: 24 Hours, 7 Days Week) or email us at [email protected]
The prices quoted are those ruling at the time of production. Due to circumstances beyond our control prices may have to be altered up or down, including any alterations with respect to shipping internationally. We cannot confirm the price of an item until you order. We will process payment for the full amount on confirmation of your order. Despite our best efforts, items in our catalog may be mispriced. In the event a product is listed at an incorrect price, we shall have the right to refuse or cancel any orders placed for the product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit or debit card charged. If your credit or debit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit or debit card account in the amount of the incorrect price. If for this, or any other reason, an item is not acceptable, it may be returned providing it is sent back within 28 days of receipt and is in new, unused condition. Certain products cannot be returned. See Returns Information for details. All prices shown are cash prices in US dollars, GBP or EUR. We reserve the right to accept or reject orders at any time.
All orders for products are subject to availability. In the event of supply difficulties we reserve the right to substitute items of equal quality and value. You will be notified of such substitutes when you place your order.
MSA attempts to be as accurate as possible. However, we do not warrant that product descriptions, sizes, colors, styles or other content of this Site is accurate, complete, reliable, current, or error-free. We have made significant efforts to accurately display the colors of our products that appear on the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate. If a product you purchase is not as described, your sole remedy is to return it in unused condition. See Returns Information for additional information. Copyright And Trademarks All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of MSA or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this Site is the exclusive property of MSA and protected by U.S. and international copyright laws. All software used on this site is the property of MSA or its software suppliers and protected by United States and international copyright laws.
We are unable to accept credit, debit, and AMEX cards that are due to expire within the next FIVE Days. We can only accept credit or debit cards that are registered to the delivery address. Card details are checked and verified by a third party and goods are shipped once authorization has been obtained. In the event of a breach of security by you, you will remain liable for any unauthorized use of your credit card until you update your information. You are entirely responsible for any and all activities which occur under your user account. You represent and warrant that if you are making online payments that any credit card, debit card and bank account information you supply is true, correct and complete charges incurred by you will be honored by your credit/debit card company or bank you will pay the charges incurred by you in the amounts posted, including any applicable taxes, and you are the person in whose name the card was issued and you are authorized to make a purchase or other transaction with the relevant credit card and credit card information. Please note that if you pay by credit, debit or AMEX cards you may be charged a fee by your card issuer.
You will be responsible for assuring that any products you order comply with state and federal government import regulations. In particular please note that all shipments to destinations outside of the Germany may be subject to import duties and taxes, which are levied by the importing country at the time the shipment arrives in your country. All applicable duties, fees and any additional charges for customs clearance are your, our customer’s, responsibility.
MSA makes no representations whatsoever about any other website that you may access through this Site. When you access a non- MSA website, please understand that it is independent from MSA, and that MSA has no control over the content on that website. In addition, a link to a non- MSA website does not mean that MSA endorses or accepts any responsibility for the content, or the use, of the linked website. It is up to you to take precautions to ensure that whatever you select for your use or download is free of such items as viruses, worms, Trojan horses, and other items of a destructive nature. If you decide to access any of the third party websites linked to this Site, you do this entirely at your own risk.
This site and all information, content, materials, products and services included on or otherwise made available to you through this site are provided by MSA on an "as is" and "as available" basis, unless otherwise specified in writing. MSA makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, products or services included on or otherwise made available to you through this site, unless otherwise specified in writing. you expressly agree that your use of this site is at your sole risk. to the full extent permissible by applicable law, MSA disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. MSA does not warrant that this site; information, content, materials, products or services included on or otherwise made available to you through this site; their servers; or e-mail sent from MSA are free of viruses or other harmful components. MSA will not be liable for any damages of any kind arising from the use of this site or from any information, content, materials, products or services included on or otherwise made available to you through this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing. certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. if these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights. to the extent any aspects of the foregoing limitations of liability are not enforceable, the maximum liability of company to you with respect to your use of this site or any products sold by MSA is the lesser of (a) the purchase price for the product causing such liability and (b) $500 (five hundred dollars u.s.). warranties relating to products offered, sold and distributed by MSA are subject to separate warranty terms and conditions, if any, provided with or in connection with the applicable products.
The foregoing paragraph shall not apply to residents of New Jersey. With respect to residents of New Jersey, MSA or its employees, directors, officers, or agents shall not be liable for any losses or damages arising out of or in connection with your use of or inability to use the site, or any materials therein unless such damages or injuries are the result of MSA’s negligent, fraudulent or reckless acts or intentional misconduct.
By visiting marketima.com, you agree that the laws of Germany, without regard to principles of conflict of laws, will govern this Agreement and any dispute of any sort that might arise between you and MSA. All actions and proceedings arising out of or related to this Agreement, any products (including personal injury and product liability claims) or your use of the Site shall be brought in the state or federal courts of New York and you consent to the exclusive personal jurisdiction of such courts.
We reserve the right to make changes to our Site, policies, and these Terms at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
When you visit marketima.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
The offer is valid for orders over the minimum value stated in your communication. The offer is valid until the expiry date shown on your communication. The offer can only be activated once the voucher Coupon has been registered at marketima.com. A voucher Coupon can only be registered once. The offer can only be used for purchases made online at marketima.com. It is not valid for telephone transactions. Redemption of the offer involves registering at marketima.com. The offer is only valid on introductory orders with marketima.com for new customers only. One voucher Coupon per customer only. If the order is returned, the value of the offer is non refundable. The voucher Coupon cannot be exchanged for cash. No change or refund will be given. MSA cannot accept responsibility for the loss of your voucher Coupon. It will not be replaced or its value refunded if this happens. Offer is open to residents of selected countries that are over 18 years old only. MSA reserves the right to amend these terms and conditions and/or discontinue the offer at any time. Your statutory rights are not affected.
MSA takes online security very seriously and is a registered licensee of the Let’s Encrypt® Seal under Let’s Encrypt SSL Certificate Authority. How Do We Protect Your Information? We use a server certificate (also known as a digital certificate) to enhance your confidence in our identity when you log in or conduct a transaction and we use secure sockets layer (SSL) technology to protect data transmissions. If you want to check our certificate/security you can do so using one of the following methods: From your browser when you are within the Site: Microsoft Internet Explorer 4 or later Click on the gold padlock at the bottom right of your browser to bring up the details of this Site's Digital ID. Mozilla Firefox Click on the yellow padlock at the bottom left of your browser to bring up the security information.
Click on the padlock within the address bar of your browser to bring up the security information. At the Let’s Encrypt web site The Let’s Encrypt web site enables you to validate the security of our pages online. Validate our secure server. Alternatively, click on the Let’s Encrypt ® Seal throughout secure areas of marketima.com. The security measures described above are just some of the administrative, technical, and physical steps we take to protect your personal information. However, the open nature of the Internet means that an absolute guarantee of security cannot be offered, and you should be aware that even with all the measures we take, we cannot guarantee the security of your personal information.
As a Germany Company, subject to strict European privacy rules, MSA is committed to complying with the privacy requirements of the Germany Data Protection Act 1998. Even though you may not be in Europe, our computer servers are in the Germany and so your personal information is protected in accordance with Germany privacy laws. Because this Site is directed toward North American customers, we also respect those privacy rules to the extent they are more protective than Germany privacy law. The purpose of this Policy is to help you understand how and why MSA collects information from you, to whom such information is disclosed and what your rights are. You can access our Site and browse our site without disclosing your personal data. However, when you register with MSA you will be asked to provide certain information about yourself.
We use the information that we collect about you to: Process your orders Manage your account - see also "Use of credit reference agency information". Administer this website. Monitor customer traffic patterns and Site usage to help us develop and improve the design and layout of the Site. Notify you about enhancement to our services, such as changes to the website, new services and special offers that may be of interest. If you have given us permission to send you information about our products and services by telephone, email or in writing, MSA will do so in accordance with the US CAN-SPAM Act, state and federal telemarketing laws. Use of Consumer Reporting Agency Information and sharing of credit information We may share information about you and the conduct of your account with consumer reporting agencies, other lenders and relevant third parties, in accordance with applicable law. Information about you and other members of your household and those with whom you are financially linked maybe used to verify your identity. We may also use your information for payment recovery or fraud and debt tracing. We will pass on details of defaulting accounts to debt collection agencies. For details of the Credit Reference Agencies that we receive information from and share information with, please feel free to inquire via any of the means available in the Contact Us section below.
We use information about you for purposes other than the provision of a website shopping facility. As a result we may disclose your information to: Credit Reference Agencies - for more information see above. Legal and debt recovery representatives for debt collection and debtor tracing purposes. Reputable companies to fulfill your order or process your data on our behalf. Your personal information may be disclosed and/or transferred to a third-party if we file for bankruptcy, or there is a transfer of the assets or ownership of MSA in connection with proposed or consummated corporate reorganizations, such as a merger or acquisition. Legal Proceedings. We will share personal information with third party companies, organizations or individuals outside of MSA if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to: Meet any applicable law, regulation, subpoena, legal process or enforceable governmental request. Enforce applicable Terms & Conditions, including investigation of potential violations. Detect, prevent, or otherwise address fraud, security or technical issues. Protect against harm to the rights, property or safety of MSA, our users, customers or the public as required or permitted by law. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising. This may also be done on a reciprocal basis. From time to time, we make portions of our customer list available to carefully screened companies. If you do not want your name and mailing details made available, or no longer choose to receive a MSA catalog or wish to alert us to duplicate mailings, please call us on our helpline number or email [email protected] MSA is committed to respecting your privacy.
We want to keep you up to date with information about new ranges, special offers and improvements to this site. When you provide us your email address, we may send you emails necessary to process your order, respond to a request, provide customer service, or promote products or services. For example, after you place an order at marketima.com, you will receive an email confirmation and, in most cases, an email with package tracking information. It is our intent to send promotional emails only to those persons who wish to receive them. We provide instructions on how to unsubscribe in each marketing email message and each edition of the newsletter and within the "Updating and Reviewing Your Information" below. Alternatively, you can request that we stop using your information and that we stop mailing information to you by calling us 4915735983770, by email at [email protected], or by writing to the Group Data Protection Manager at our headquarters indicated in the Contact Us section below. You may continue to receive mailings that are already on route to you for a short period of time while your request is being dealt with. What Are Cookies?
Cookies are small text files that are stored on your PC, phone or other web enabled device when you visit the MSA website. They are not harmful and do not contain any confidential information such as your home address, date of birth or credit card details. Cookies are an essential part of how our site works. Some of these cookies are required by our site to enable you to transact whilst other cookies enable us to give you an enhanced, personalized web experience. By using our site, you also consent to the use of these cookies.
Yes. The information stored in cookies is safe and anonymous. They do not contain any information which could personally identify you and your account security is never compromised. You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu. For a video about cookies visit www.google.com/goodtoknow/data-on-the-web/cookies.
We also allow selected third parties who participate with us in marketing programs to place cookies when you visit our site. These cookies enable us to monitor which adverts you see and click on to get to our site. We currently use two companies for this and you can see their privacy policies at the following addresses: DoubleClick: www.google.com/intl/en/policies/ www.google.com/policies/privacy/ Oracle: www.oracle.com/legal/privacy/marketing-cloud-data-cloud-privacy-policy/.html MSA is not responsible for the content or privacy policies of third parties or other websites. Third Party Cookies - Google Advertising When browsing the MSA website, cookies from other websites (known as 'third party cookies') will also be placed on your computer or device. These are used exclusively for the purpose of placing MSA advertising on those sites in the future. This advertising may be targeted at you based on the fact that you have visited the MSA website and is personalised based on the products that you have viewed or with relevant recommendations. This service is provided to MSA via Google and reputable third party specialists.
Website visitors who don’t want their data used by Google Analytics can install the Google Analytics opt-out browser add-on. To opt-out of Analytics for the web, visit the Google Analytics opt-out page and install the add-on for your browser. Learn more about the opt-out and how to properly install the browser add-on here Visitors can also opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings
Occasionally we provide links on our Site to other sites we think you will enjoy. MSA is not responsible for the content on any of these sites. These sites operate independently of MSA and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.
To update your customer information, such as name, address, telephone number, email address or billing details, please log in to any profile you have created and make the modifications directly within the Site. A limited amount of purchase information may also be available to you. To protect your privacy, we will need to validate your identity before you update or review your information. If you do this via the Site, we will ask you for your user name and password. You may also contact us 4915735983770 or via postal mail at the address in the Contact Us section below.
Your password is the key to your account. Use unique numbers, letters and special characters, and do not disclose your password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.
As part of our efforts to make further improvements to the service we provide to our customers, telephone calls to and from MSA may be recorded or monitored and used for training purposes. To protect the operation of our computer systems we monitor incoming and outgoing email.
Our Site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you believe we might have collected personal information from a child under the age of 13, please call us at 4915735983770.
We keep our Policy under regular review and we will place any updates on the Site along with a summary of any material changes. Contact Us If you have any questions relating to this policy or the use by MSA of personal data please contact us via: PHONE_NUMBER Email: [email protected] Post: MSA Ltd. ADRESS