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Welcome to marketima.com (the “Site”). The Site is owned by and operated by or on behalf of MSA Ltd,
Germany company (collectively “MSA”, “us”, “we” or “our”). MSA provides you with access to this Site
features to you subject to the following conditions. Please read these terms and conditions (“Terms”
“Agreement”) carefully as they apply to your use of the Site generally as well as when you register
create an account or purchase products through the Site without creating an account. By visiting
Site you accept these Terms. If you do not agree to these Terms, then please do not use the Site and
feel free to contact us via our phone number for any questions or purchases.
We grant you a limited license to access and make personal use of this Site and not to download
than page caching) or modify it, or any portion of it, except with our express written consent. This
license does not include any resale or commercial use of this Site or its contents; any collection
use of any product listings, descriptions, or prices; any derivative use of this Site or its
any downloading or copying of account information for the benefit of another merchant; or any access
or use of web scraping, data mining, robots, or similar data gathering and extraction tools. This
or any portion of this Site may not be reproduced, duplicated, copied, sold, resold, visited, or
otherwise exploited for any commercial purpose without our express written consent. You may not
utilize framing techniques to enclose any trademark, logo, or other proprietary information
images, text, page layout, or form) of marketima.com without express written consent. You may not
any meta tags or any other "hidden text" utilizing our name or trademarks without the express
consent of MSA. Any unauthorized use terminates the permission and license we have granted. You are
granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of
marketima.com so long as the link does not portray MSA, or its products in a false, misleading,
derogatory, or otherwise offensive matter. You may not use any logo or other proprietary graphic or
trademark as part of the link without express written permission. Free Delivery and other offer
codes remain the property of MSA, are non-transferable and may not be reproduced in any form or used
conjunction with any other offer.
You are prohibited from violating or attempting to violate the security of the Site, including,
limitation, (a) accessing data not intended for such user or logging onto a server or an account
the user is not authorized to access; or (b) attempting to probe, scan or test the vulnerability of
system or network or to breach security or authentication measures without proper authorization; or
accessing or using the Site or any portion thereof without authorization, in violation of these
Use or in violation of applicable law.
You may not use any scraper, crawler, spider, robot or other automated means of any kind to access
copy data on the Site, deep-link to any feature or content on the Site, bypass our robot exclusion
headers or other measures we may use to prevent or restrict access to the Site.
Violations of system or network security may result in civil or criminal liability. MSA will
occurrences that may involve such violations and may involve, and cooperate with, law enforcement
authorities in prosecuting users who are involved in such violations. You agree not to use any
software or routine to interfere or attempt to interfere with the proper working of this Site or any
activity being conducted on this Site.
Application and Account Details
If you use this Site and create an account, you are responsible for maintaining the confidentiality
your account and password and for restricting access to your computer You agree to accept
for all activities that occur under your account or password. If you are under 18, you may use
marketima.com only with involvement of a parent or guardian. MSA reserves the right to refuse to
deliver to any individual or company, to refuse service, terminate accounts, remove or edit content,
cancel orders in our sole discretion. An electronic copy of each order is held by MSA but will not
accessible to you. All orders will be concluded in the English language. We may contact you for
policies, and how we collect, use and share your personal information.
We may combine your information with information we collect from other companies and use it to
and personalize our services, content and advertising. This may also be done on a reciprocal basis.
time to time, we make portions of our mailing list available to carefully screened companies. If you
not want your name and mailing list made available or no longer choose to receive a MSA catalog or
to alert us to duplicate mailings, please call toll-free or email us at [email protected] MSA is
Shipping And Risk Of Loss
Delivery to the shipping address you indicate on any order is calculated during the checkout
Each order will usually be shipped from our location within 3-4 working days via Carrier DPD/Aramex
(incountry), subject to availability of the products you have ordered. All items that you purchase
us are made pursuant to a shipment contract. This means that the risk of loss and title for such
pass to you upon our delivery to the carrier. Please allow extra days for local holidays, Germany
national holidays, weekends and sale time. MSA reserves the right to amend or change the free
offer at any time, but we promise to notify customers at least 14 days in advance.
Offers/Sale/Black Friday Terms And Conditions
**Offers and promotions are available on selected styles only. All Sale/Marked Down items are
availability. During busy periods, we may restrict the number of items you can add to your shopping
When this happens, you will have the opportunity to remove items and complete your order. See
Asked Questions for further help and information. During sale periods please allow extra time for
Returns And Refunds
Local Newgistics Returns
You can now return any unused items within 28 days of receipt for a refund (provided the items are
new and unused condition) via post using the Newgistics returns label enclosed in your parcel. Drop
package in the US Mail wherever it’s most convenient: at home, at work or at your local post office.
you prefer, you can arrange a USPS collection from your address (where available) by scheduling a
‘carrier pickup’ at www.usps.com. Once your return is processed, $7 will be deducted from your
Please allow 14 working days for your refund to process.
Alternatively, if you do not wish to use the above services you can return via post using the
label on the reverse of the delivery note. Postage must be paid by the sender and will not be
by MSA (this does not affect your statutory rights) All postal returns should be sent to
Stendaler Str 18A
Note if you do not return the item within the time specified we may retain the item(s) and/or not
at all or refund the current or last selling price. All cosmetics, food supplements, grooming
and certain jewelry can only be returned if found to be faulty. Where a product has a security seal,
refund will not be given if the seal is broken unless it is faulty.
MSA reserves the right to amend or change its returns and refunds policy at any time, so please
our Returns Information frequently.
If you are dissatisfied in any way with your order or have a query relating to delivery please call
toll-free at 4915735983770 (Lines are open: 24 Hours, 7 Days Week) or email us at [email protected]
The prices quoted are those ruling at the time of production. Due to circumstances beyond our
prices may have to be altered up or down, including any alterations with respect to shipping
internationally. We cannot confirm the price of an item until you order. We will process payment for
full amount on confirmation of your order.
Despite our best efforts, items in our catalog may be mispriced. In the event a product is listed at
incorrect price, we shall have the right to refuse or cancel any orders placed for the product
the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the
order has been confirmed and your credit or debit card charged. If your credit or debit card has
been charged for the purchase and your order is canceled, we shall immediately issue a credit to
credit or debit card account in the amount of the incorrect price.
If for this, or any other reason, an item is not acceptable, it may be returned providing it is sent
back within 28 days of receipt and is in new, unused condition. Certain products cannot be returned.
Returns Information for details. All prices shown are cash prices in US dollars, GBP or EUR. We
the right to accept or reject orders at any time.
All orders for products are subject to availability. In the event of supply difficulties we reserve
right to substitute items of equal quality and value. You will be notified of such substitutes when
place your order.
MSA attempts to be as accurate as possible. However, we do not warrant that product descriptions,
colors, styles or other content of this Site is accurate, complete, reliable, current, or
have made significant efforts to accurately display the colors of our products that appear on the
However, as the actual colors you see will depend on your monitor, we cannot guarantee that your
monitor's display of any color will be accurate. If a product you purchase is not as described, your
sole remedy is to return it in unused condition. See Returns Information for additional information.
Copyright And Trademarks
All content included on this Site, such as text, graphics, logos, button icons, images, audio clips,
digital downloads, data compilations, and software, is the property of MSA or its content suppliers
protected by United States and international copyright laws. The compilation of all content on this
is the exclusive property of MSA and protected by U.S. and international copyright laws. All
used on this site is the property of MSA or its software suppliers and protected by United States
international copyright laws.
Credit Card Payments
We are unable to accept credit, debit, and AMEX cards that are due to expire within the next FIVE
We can only accept credit or debit cards that are registered to the delivery address.
Card details are checked and verified by a third party and goods are shipped once authorization has
obtained. In the event of a breach of security by you, you will remain liable for any unauthorized
of your credit card until you update your information.
You are entirely responsible for any and all activities which occur under your user account.
You represent and warrant that if you are making online payments that
any credit card, debit card and bank account information you supply is true, correct and complete
charges incurred by you will be honored by your credit/debit card company or bank
you will pay the charges incurred by you in the amounts posted, including any applicable taxes,
you are the person in whose name the card was issued and you are authorized to make a purchase or
other transaction with the relevant credit card and credit card information.
Please note that if you pay by credit, debit or AMEX cards you may be charged a fee by your card
You will be responsible for assuring that any products you order comply with state and federal
government import regulations. In particular please note that all shipments to destinations outside
the Germany may be subject to import duties and taxes, which are levied by the importing country at
time the shipment arrives in your country. All applicable duties, fees and any additional charges
customs clearance are your, our customer’s, responsibility.
Links To Other Sites
MSA makes no representations whatsoever about any other website that you may access through this
When you access a non- MSA website, please understand that it is independent from MSA, and that MSA
no control over the content on that website. In addition, a link to a non- MSA website does not mean
that MSA endorses or accepts any responsibility for the content, or the use, of the linked website.
is up to you to take precautions to ensure that whatever you select for your use or download is free
such items as viruses, worms, Trojan horses, and other items of a destructive nature. If you decide
access any of the third party websites linked to this Site, you do this entirely at your own risk.
Disclaimer Of Warranties And Limitation Of Liability
This site and all information, content, materials, products and services included on or otherwise
available to you through this site are provided by MSA on an "as is" and "as available" basis,
otherwise specified in writing. MSA makes no representations or warranties of any kind, express or
implied, as to the operation of this site or the information, content, materials, products or
included on or otherwise made available to you through this site, unless otherwise specified in
you expressly agree that your use of this site is at your sole risk. to the full extent permissible
applicable law, MSA disclaims all warranties, express or implied, including, but not limited to,
warranties of merchantability and fitness for a particular purpose. MSA does not warrant that this
information, content, materials, products or services included on or otherwise made available to you
through this site; their servers; or e-mail sent from MSA are free of viruses or other harmful
MSA will not be liable for any damages of any kind arising from the use of this site or from any
information, content, materials, products or services included on or otherwise made available to you
through this site, including, but not limited to direct, indirect, incidental, punitive, and
consequential damages, unless otherwise specified in writing. certain state laws do not allow
limitations on implied warranties or the exclusion or limitation of certain damages. if these laws
to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and
might have additional rights. to the extent any aspects of the foregoing limitations of liability
not enforceable, the maximum liability of company to you with respect to your use of this site or
products sold by MSA is the lesser of (a) the purchase price for the product causing such liability
(b) $500 (five hundred dollars u.s.).
warranties relating to products offered, sold and distributed by MSA are subject to separate
terms and conditions, if any, provided with or in connection with the applicable products.
The foregoing paragraph shall not apply to residents of New Jersey. With respect to residents of New
Jersey, MSA or its employees, directors, officers, or agents shall not be liable for any losses or
damages arising out of or in connection with your use of or inability to use the site, or any
therein unless such damages or injuries are the result of MSA’s negligent, fraudulent or reckless
or intentional misconduct.
Governing Law And Jurisdiction
By visiting marketima.com, you agree that the laws of Germany, without regard to principles of
of laws, will govern this Agreement and any dispute of any sort that might arise between you and
All actions and proceedings arising out of or related to this Agreement, any products (including
personal injury and product liability claims) or your use of the Site shall be brought in the state
federal courts of New York and you consent to the exclusive personal jurisdiction of such courts.
Privacy And Other Policies
govern your visit to marketima.com.
We reserve the right to make changes to our Site, policies, and these Terms at any time. If any of
conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be
deemed severable and shall not affect the validity and enforceability of any remaining condition.
When you visit marketima.com or send e-mails to us, you are communicating with us electronically.
consent to receive communications from us electronically. We will communicate with you by e-mail or
posting notices on this Site. You agree that all agreements, notices, disclosures and other
communications that we provide to you electronically satisfy any legal requirement that such
communications be in writing.
Voucher Coupons Or A Percentage Off At marketima.com
The offer is valid for orders over the minimum value stated in your communication.
The offer is valid until the expiry date shown on your communication.
The offer can only be activated once the voucher Coupon has been registered at marketima.com. A
Coupon can only be registered once.
The offer can only be used for purchases made online at marketima.com. It is not valid for telephone
transactions. Redemption of the offer involves registering at marketima.com.
The offer is only valid on introductory orders with marketima.com for new customers only. One
Coupon per customer only.
If the order is returned, the value of the offer is non refundable.
The voucher Coupon cannot be exchanged for cash. No change or refund will be given.
MSA cannot accept responsibility for the loss of your voucher Coupon. It will not be replaced or its
value refunded if this happens.
Offer is open to residents of selected countries that are over 18 years old only.
MSA reserves the right to amend these terms and conditions and/or discontinue the offer at any time.
Your statutory rights are not affected.
or on behalf of MSA Ltd. a Germany company (“we”, “us” or “MSA”). Please read this notice carefully
contact us using the contact details at the end of this Policy or by email at [email protected]
Policy applies only to information collected through the Site and does not apply to information
collected from any other source. Our affiliated Germany site at marketima.com is governed by its
separate privacy policies located at that site. Our Site also contains links to third party sites
are not owned or controlled by MSA. Please be aware that we are not responsible for the privacy
practices of such other sites. We encourage you to be aware when you leave our Site and to read the
privacy statements of each and every website that collects personal information.
Terms & Conditions. Please note that your use of our Site is also subject to our terms & conditions,
available on this site.
MSA takes online security very seriously and is a registered licensee of the Let’s Encrypt® Seal
Let’s Encrypt SSL Certificate Authority.
How Do We Protect Your Information?
We use a server certificate (also known as a digital certificate) to enhance your confidence in our
identity when you log in or conduct a transaction and we use secure sockets layer (SSL) technology
protect data transmissions.
If you want to check our certificate/security you can do so using one of the following methods:
From your browser when you are within the Site:
Microsoft Internet Explorer 4 or later
Click on the gold padlock at the bottom right of your browser to bring up the details of this Site's
Click on the yellow padlock at the bottom left of your browser to bring up the security information.
Click on the padlock within the address bar of your browser to bring up the security information.
At the Let’s Encrypt web site
The Let’s Encrypt web site enables you to validate the security of our pages online. Validate our
server. Alternatively, click on the Let’s Encrypt ® Seal throughout secure areas of marketima.com.
The security measures described above are just some of the administrative, technical, and physical
we take to protect your personal information. However, the open nature of the Internet means that an
absolute guarantee of security cannot be offered, and you should be aware that even with all the
measures we take, we cannot guarantee the security of your personal information.
As a Germany Company, subject to strict European privacy rules, MSA is committed to complying with
privacy requirements of the Germany Data Protection Act 1998. Even though you may not be in Europe,
computer servers are in the Germany and so your personal information is protected in accordance with
Germany privacy laws. Because this Site is directed toward North American customers, we also respect
those privacy rules to the extent they are more protective than Germany privacy law. The purpose of
Policy is to help you understand how and why MSA collects information from you, to whom such
is disclosed and what your rights are. You can access our Site and browse our site without
your personal data. However, when you register with MSA you will be asked to provide certain
What Information Do We Collect And How Do We Obtain It?
We receive information you when you register with us, as you use our site and from third parties
credit reference agencies (for example to assess your credit rating).
When you create an account on the Site or make a purchase from the Site, we collect information so
we can identify you and respond to your requests. If you register with us you will be asked to
certain information such as your name, address, details of your credit card (only if you are paying
credit card), telephone number and email address so that we can process and fulfill your order,
you of your order status and inform you of special offers and promotions.
When you visit our Site, we also collect information automatically through your web browser. For
example, in order to monitor and improve the Site we may gather certain information including
your domain name and IP address, operating system, browser, version and the website that you visited
prior to this Site. This may involve the use of a cookie that will not expire at the end of your
Google Analytics.The information above is collected through our use of Google Analytics to help
information and visitor behavior information in an anonymous form. The information generated by the
cookie about your use of the Site (including IP address) is transmitted to Google. This information
then used to evaluate visitors' us of the Site and to compile statistical reports on website
for MSA. For more information regarding Google Analytics please visit Google's website, and pages
describe Google Analytics, such as www.google.com/analytics/learn/privacy.html.
How Do We Use Your Information?
We use the information that we collect about you to:
Process your orders
Manage your account - see also "Use of credit reference agency information".
Administer this website.
Monitor customer traffic patterns and Site usage to help us develop and improve the design and
Notify you about enhancement to our services, such as changes to the website, new services and
offers that may be of interest.
If you have given us permission to send you information about our products and services by
email or in writing, MSA will do so in accordance with the US CAN-SPAM Act, state and federal
Use of Consumer Reporting Agency Information and sharing of credit information
We may share information about you and the conduct of your account with consumer reporting agencies,
other lenders and relevant third parties, in accordance with applicable law. Information about you
other members of your household and those with whom you are financially linked maybe used to verify
We may also use your information for payment recovery or fraud and debt tracing. We will pass on
of defaulting accounts to debt collection agencies. For details of the Credit Reference Agencies
receive information from and share information with, please feel free to inquire via any of the
available in the Contact Us section below.
Who Does MSA Disclose The Information It Collects To?
We use information about you for purposes other than the provision of a website shopping facility.
result we may disclose your information to:
Credit Reference Agencies - for more information see above.
Legal and debt recovery representatives for debt collection and debtor tracing purposes.
Reputable companies to fulfill your order or process your data on our behalf.
Your personal information may be disclosed and/or transferred to a third-party if we file for
bankruptcy, or there is a transfer of the assets or ownership of MSA in connection with proposed or
consummated corporate reorganizations, such as a merger or acquisition.
Legal Proceedings. We will share personal information with third party companies, organizations or
individuals outside of MSA if we have a good-faith belief that access, use, preservation or
of the information is reasonably necessary to:
Meet any applicable law, regulation, subpoena, legal process or enforceable governmental request.
Enforce applicable Terms & Conditions, including investigation of potential violations.
Detect, prevent, or otherwise address fraud, security or technical issues.
Protect against harm to the rights, property or safety of MSA, our users, customers or the public as
required or permitted by law.
We may combine your information with information we collect from other companies and use it to
and personalize our services, content and advertising.
This may also be done on a reciprocal basis. From time to time, we make portions of our customer
available to carefully screened companies. If you do not want your name and mailing details made
available, or no longer choose to receive a MSA catalog or wish to alert us to duplicate mailings,
please call us on our helpline number or email [email protected] MSA is committed to respecting
Keeping In Touch With You
We want to keep you up to date with information about new ranges, special offers and improvements to
this site. When you provide us your email address, we may send you emails necessary to process your
order, respond to a request, provide customer service, or promote products or services. For example,
after you place an order at marketima.com, you will receive an email confirmation and, in most
email with package tracking information.
It is our intent to send promotional emails only to those persons who wish to receive them. We
instructions on how to unsubscribe in each marketing email message and each edition of the
and within the "Updating and Reviewing Your Information" below.
Alternatively, you can request that we stop using your information and that we stop mailing
to you by calling us 4915735983770, by email at [email protected], or by writing to the Group Data
Protection Manager at our headquarters indicated in the Contact Us section below.
You may continue to receive mailings that are already on route to you for a short period of time
your request is being dealt with.
What Are Cookies?
Cookies are small text files that are stored on your PC, phone or other web enabled device when you
visit the MSA website. They are not harmful and do not contain any confidential information such as
home address, date of birth or credit card details. Cookies are an essential part of how our site
Some of these cookies are required by our site to enable you to transact whilst other cookies enable
to give you an enhanced, personalized web experience. By using our site, you also consent to the use
Cookies are used on our site for the following reasons:
To allow you to securely sign in to your MSA Account, so that you can use "My Account" features such
order information, making payments and viewing statements;
To store the content of your online shopping bag whilst you browse the site and to complete an
To record the areas of the website that you have visited, products you have viewed and time spent
browsing, as well as the products you purchased. MSA uses this information to help make the website
user friendly, develop our site design and to continuously improve the quality of the service we
To distribute visitors to our site evenly across platforms to ensure the content is served at the
fastest possible speed.
We also offer you the facility to share your experience on our site through social sites such as
Facebook and Twitter. By using these features, you are also consenting to allow cookies from these
Are Cookies Safe?
Yes. The information stored in cookies is safe and anonymous. They do not contain any information
could personally identify you and your account security is never compromised. You can find more
information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu. For a video about
cookies visit www.google.com/goodtoknow/data-on-the-web/cookies.
Can I Turn Off Cookies?
customers. However, as part of our privacy and security policy, we require your consent to use them.
withdraw your consent, or if you want to be notified each time a cookie is about to be used, you
amend the settings provided in your web browser to prevent us from storing cookies on your
hard drive. For information on how to disable cookies, please consult the "Help" tab of your browser
of our site will be severely impaired and many integral aspects of the site, including (but not
to) adding items to your shopping bag and accessing your account, will not work at all.
Our Use Of Advertisement Tracking
We also allow selected third parties who participate with us in marketing programs to place cookies
you visit our site. These cookies enable us to monitor which adverts you see and click on to get to
site. We currently use two companies for this and you can see their privacy policies at the
MSA is not responsible for the content or privacy policies of third parties or other websites.
Third Party Cookies - Google Advertising
When browsing the MSA website, cookies from other websites (known as 'third party cookies') will
placed on your computer or device. These are used exclusively for the purpose of placing MSA
on those sites in the future. This advertising may be targeted at you based on the fact that you
visited the MSA website and is personalised based on the products that you have viewed or with
recommendations. This service is provided to MSA via Google and reputable third party specialists.
Targeting Or Banner Advertising Cookies Including Remarketing With Google Analytics And Google
Demographics And Interest Reporting
This type of advertising is designed to provide you with a selection of products based on what you
viewed on marketima.com and deliver adverts to you when you visit other selected websites. The
may highlight alternative styles and colours as well as products from other categories suitable to
networks with the website operator’s permission. They remember that you have visited a website and
information is shared with other organisations such as advertisers.
Please be assured that the data contained in the cookie used in these adverts is completely
and doesn't contain any of your personal details. You can choose to opt-out of this type of
For information on how to disable cookies, please consult the "Help" tab of your browser via the
bar. Alternatively visit Network Advertising Initiative website
Website visitors who don’t want their data used by Google Analytics can install the Google Analytics
opt-out browser add-on. To opt-out of Analytics for the web, visit the Google Analytics opt-out
install the add-on for your browser. Learn more about the opt-out and how to properly install the
browser add-on here
Visitors can also opt-out of Google Analytics for Display Advertising and customize Google Display
Network ads using the Ads Settings
Links To Other Sites
Occasionally we provide links on our Site to other sites we think you will enjoy. MSA is not
for the content on any of these sites. These sites operate independently of MSA and have established
their own privacy and security policies. For the best online experience, we strongly encourage you
review these policies at any site you visit.
Updating Or Reviewing Your Information
To update your customer information, such as name, address, telephone number, email address or
details, please log in to any profile you have created and make the modifications directly within
Site. A limited amount of purchase information may also be available to you. To protect your
will need to validate your identity before you update or review your information. If you do this via
Site, we will ask you for your user name and password. You may also contact us 4915735983770 or via
postal mail at the address in the Contact Us section below.
Your password is the key to your account. Use unique numbers, letters and special characters, and do
disclose your password to anyone. If you do share your password or your personal information with
others, remember that you are responsible for all actions taken in the name of your account. If you
control of your password, you may lose substantial control over your personal information and may be
subject to legally binding actions taken on your behalf. Therefore, if your password has been
compromised for any reason, you should immediately notify us and change your password.
As part of our efforts to make further improvements to the service we provide to our customers,
telephone calls to and from MSA may be recorded or monitored and used for training purposes. To
the operation of our computer systems we monitor incoming and outgoing email.
Privacy Of Children On Our Site
Our Site is not intended for use by children under the age of 13, and we do not knowingly collect
personal information from children under the age of 13. If you believe we might have collected
information from a child under the age of 13, please call us at 4915735983770.
We keep our Policy under regular review and we will place any updates on the Site along with a
of any material changes.
If you have any questions relating to this policy or the use by MSA of personal data please contact
Email: [email protected]
Stendaler Str 18A